Here at Hipposshop, we’re trying our best to steer our way around these uncertain days. We wanted to write this blog to let you all know that we’re all in this together, and we’re here for you. Over the last few years, the Hipposshop tribe has been amazing in offering support to other parents, and in these uncertain times, this is something that’s needed more than ever.
We wanted to communicate the ways that we’re working to help keep everyone safe and calm and make sure everyone has access to nappies during this period.
We have a fantastic team at our HQ and we are all doing all that we can to keep operations running. We are all working from home apart from our hard-working dispatch team, whose health is our priority, and we are following recommendations from Public Health and WHO with our hygiene in our warehouse.
We are currently seeing a surge in sales because supermarkets are running out of nappies and wipes. Please bear with us during this time because we are experiencing a high volume of sales with a limited team, and we’re trying our hardest to get orders out as quickly as possible. Currently, it may take up to 72 hours before we pack your order.
We are sending out orders until we cannot logistically do so anymore.
Hipposshop is working hard to maintain items and deliver them to you. However, due to Covid-19 all over the world, there are now very few flights and high demand, delivery times may be longer than usual.
Please avoid using delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).